Payments and refunds

Version dated 28 September 2026

Payments without automatic renewal

Payments for Russia are made in rubles on YooKassa’s secure page; payments for other countries are made in US dollars on Stripe’s page. Card details are entered with the payment provider. Payments are one-time; there are no recurring automatic charges. The package price, duration and limit are displayed before payment. The access expiry date is displayed in the account after payment confirmation and activation.

If there is a problem

If you were charged but did not receive access, were charged twice or cannot pay, contact service support. Provide the payment date, amount and identifier. Do not send your password, confirmation code, CVV or full card number.

Refund conditions

No additional voluntary money-back guarantee is provided for services properly delivered. The service does not promise specific reach or income: failure to achieve a desired advertising result does not itself mean the service was inadequate.

Your statutory rights remain intact. On cancellation, any refund amount is determined under applicable rules, taking into account obligations actually fulfilled and documented expenses associated with the specific order, without double counting. Simply opening an account does not mean that a full month of services has been delivered.

Claims for services not provided, defects, mistaken charges or duplicate charges are considered separately. There is no “no refunds under any circumstances” rule. Requests are reviewed and justified refunds are processed within the statutory deadlines applicable to the claim.

If a refund is agreed or required by law, it is processed through the payment provider to the original payment method where technically possible. If another lawful method is needed, it is agreed with the payer.